Hardware

Set up and troubleshoot hardware officially supported by SkyTab Venue.

Printer Hardware

  • SNBC BTP-S80 Thermal Printer | Reference Guide

    This guide provides step-by-step instructions for setting up and configuring the SNBC BTP-S80 Thermal Printer for the...

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  • SNBC BTP-S80 | Network Configuration

    This guide provides step-by-step instructions for setting up and configuring the SNBC BTP-S80 Thermal Printer for LAN...

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  • Epson TM30 v3 Thermal Printer | Wi-Fi Dongle Setup

    This guide will cover the steps of configuring the external Epson Wi-Fi Dongle for your Epson TM30 v3 Printer.  Pack...

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  • How To Set Up a Star Micronics Printer In Canopy

    How To Set Up a Star Micronics Printers This article will instruct you on how to set up Star Micronics printers. Prio...

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  • Connecting a Star Micronics Bluetooth Printer to your iPad

    Pair and connect the Bluetooth wireless receipt printer with your iPad It's important to understand the difference be...

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Adding Printers to Canopy

  • Cloud Fulfillment Printing | Setup Guide

    This guide will cover the steps needed to fully set up Cloud Chit Printing for a single Revenue Center. Cloud Chit on...

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  • Cloud Fulfillment Printing | Troubleshooting Guide

    This guide will cover the most common troubleshooting steps and errors you may receive when attempting to use your Cl...

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  • Cloud Receipt Printing | Setup Guide

    This guide will cover the steps needed to fully set up Cloud Receipt Printing for several devices under one location....

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  • Cloud Receipt Printing | Troubleshooting

    This guide will cover the most common troubleshooting steps and errors you may receive when attempting to use your Cl...

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  • Setting up Production Lines in Canopy Classic

    This article will guide you through creating production lines so that you can enable your Print Controllers to route ...

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  • Setting up Routing Groups in Canopy Classic

    This article will guide you through creating routing groups so that you can route your items under each menu to their...

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See all 7 articles

Xpedite

  • Creating Xpedite Tablets in Canopy Classic

    This article will instruct you on how to set up Xpedite Tablets so that you can set up your iPad(s) to receive orders...

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  • Xpedite Setup Guide

    This guide will cover the steps to set up Xpedite Mobile or Kiosk Tablets with printers. This setup will only work wi...

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  • Xpedite Setup | Troubleshooting

    This guide will cover the most common troubleshooting steps and errors you may receive when attempting to use your Xp...

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  • Xpedite & Cloud Printing Setup Combo

    This guide will cover the steps to set up Xpedite(Mobile/Kiosk) and Cloud Printing under the same Revenue Center with...

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  • Enable Audio Alerts on an Xpedite Device

    You can now configure an Xpedite tablet to receive audio alerts when a new order moves to the processing state. Follo...

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Elo Devices

  • Elo Kiosk | First Startup Guide

    This guide outlines what you may encounter on the first boot-up of your new v4 Elo Kiosk. If you have already booted ...

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  • Elo Kiosk | Android Settings

    This guide outlines the Android settings that should be completed or verified on every v4 Elo Kiosk.If you’ve already...

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  • Elo Kiosk | SkyTab Venue App Registration

    This guide outlines the necessary steps that should be taken to successfully set up the SkyTab Venue App for your v4 ...

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  • Elo Kiosk | SkyTab Venue Admin Panel

    This guide walks you through how to access the SkyTab Venue App’s Admin Panel when using the Kiosk Menu Type.From the...

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  • Elo Kiosk | PAX A35 Card Reader Installation

    This guide will cover the out-of-the-box installation of the PAX A35 Card Reader. If you have already completed these...

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  • Elo Kiosk | PAX A35 Android Settings

    This guide will cover the Android Settings that are necessary for the SkyTab Venue BroadPOS App to function properly ...

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See all 8 articles

General

  • AirWatch Intelligent Hub Installation & Configuration - Apple iOS

    Beginning October 31, 2024 AirWatch will transition from using the current “App Catalog” on iOS devices to the new Ai...

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  • VenueNext Hardware Registration Guide

    Description: This guide will cover how to manually register hardware per singular unit or in bulk, and explain how to...

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Pax Device

  • L1400 w/ A3700 Error: "Please Configure POS"

    Description: The L1400 workstation needs to be configured to “Customer Facing Display POS” on the “Select Device Type...

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  • Converting Pax E700 Devices from Appetize to VenueNext

    Description: Learn how to convert Pax E700 devices from Appetize to VenueNext.    Note: The Pax E700 consists of two ...

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  • Converting A77 and A920 Devices from Appetize to VenueNext

    Description: Learn how to convert A77 and A920 devices from Appetize to VenueNext.   Uninstall existing Appetize sof...

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  • REPLACING A PAX Q25 ON AN ELO KIOSK QUICK REFERENCE GUIDE

    Description: This guide will explain the steps of removing a PAX Q25 PIN pad device from an Elo Kiosk and replacing i...

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  • PAX L1400 w/ A3700 First Setup Guide

      This guide will cover the Physical Configuration, Android Settings, and SkyTab Venue Configuration of your PAX L14...

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  • Setting up A800 Devices

    Description: This article covers the setup of A800 devices. These settings are crucial for the SkyTab Venue app to op...

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See all 7 articles

Android Elo Troubleshooting

  • How to Troubleshoot Your Terminal

    How to Troubleshoot Your Terminal  The first step in troubleshooting a touchscreen system is to determine whether th...

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Order Status Boards

  • Running the Customer-Facing Order Status Board in a Web Browser

      How to Run the Order Status Board Page This article will instruct you on how to set up the customer-facing order st...

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