SNBC BTP-S80 Thermal Printer | Reference Guide

This guide provides step-by-step instructions for setting up and configuring the SNBC BTP-S80 Thermal Printer for the SkyTab Venue App. Please note that Wi-Fi is not supported on this device. The printer can be configured in several ways, including:

• 🔌 USB Connection
   
• 🌐 LAN (Ethernet) Connection
   

📡 Network Configuration Requirements

For LAN setups, you’ll need to assign a Static IP Address to your printer.

OR use DHCP Reservations provided by your network administrator.

We recommend preparing either a Static IP or a Static IP Range for your network printer(s) before setup.

If you're unsure how to obtain this information, please consult with your IT team or network provider for assistance.
 

🔧 Before You Begin

Ensure your SkyTab Venue POS app is updated to at least version 2.19.6, as this is the minimum version required for SNBC printer compatibility.
 

📦 What’s Included

This guide walks you through the complete USB setup process. For other configuration methods, such as Network setup, please refer to the attached support articles linked below.

• Cloud Receipt Printing Setup Guide
• Cloud Fulfillment Printing Setup Guide
• Assign a Static IP – SNBC BTP-S80

Packing List:

🔧 SNBC BTP-S80 Printer – Setup Options

Below are the supported configuration options for setting up your SNBC BTP-S80 Thermal Printer, depending on how and where you plan to use it.
 

💻 Direct USB Receipt Printing

Use this method if you'd like to connect the printer directly to a single workstation (such as an L1400 or Elo Kiosk) for receipt printing only.

📌 Example: A customer-facing receipt printer connected directly to a POS device.

➡️ Follow the steps in this guide to configure USB receipt printing: 

(Steps included in this document)

☁️ Cloud USB Receipt Printing

This setup allows multiple devices to send receipt print jobs to a single printer via the cloud, while the printer remains physically connected to one L1400 workstation via USB.

📌 Example: A centralized receipt printer serving several POS devices at the same stand.

➡️ Setup guide: 

Cloud Receipt Printing Setup Guide

🌐 Cloud Ethernet Receipt Printing

Connect the printer to your network using Ethernet (LAN), assign a Static IP Address, and place it anywhere in your location with LAN access. This allows multiple POS devices to route receipts to a single printer.

📌 Example: A shared receipt printer placed conveniently in a stand or service area.

➡️ Network configuration guide: 

Assign a Static IP – SNBC BTP-S80

➡️ Setup guide: 

Cloud Receipt Printing Setup Guide

🧾 Cloud Ethernet Fulfillment/Chit Printing

Similar to the Ethernet receipt setup, this configuration is ideal for chit printing in kitchens, bars, or other production areas. Connect the printer via Ethernet, assign a Static IP, and configure it in Canopy 2 to receive routed chits from assigned POS devices.

📌 Example: A kitchen printer receiving food or drink prep orders.

➡️ Network configuration guide:

Assign a Static IP – SNBC BTP-S80

➡️ Setup guide: 

Cloud Fulfillment Printing Setup Guide

🔌 Direct USB Receipt Printing Setup (SNBC BTP-S80)

This guide walks you through connecting your SNBC BTP-S80 printer directly to a workstation (L1400 or Elo Kiosk) using the provided USB cable. This setup is ideal for printing customer receipts directly from a single POS device.

🧰 What You’ll Need:

• SNBC BTP-S80 Printer
   
• USB A to B cable (included)
   
• L1400 or Elo Kiosk workstation

🔧 Step-by-Step Setup:

1. Connect the USB Cable
    
   • Plug the USB B end of the cable into the back of the printer.
      
   • Plug the USB A end into an available USB port on your L1400 hub or Elo Kiosk hub.
      
2. 📷 Example: L1400 Hub Connection

3. Power On the Printer
    
   • Turn on the printer using the power button on the front.
      
   • A green power light will illuminate once the printer is powered on.

4. ⚠️ If the printer doesn’t power on immediately:
    
   • Press and hold the power button.
      
   • Double-check all cable connections to ensure they are properly seated.

Note: Once the printer is successfully connected to the workstation, you will be prompted to “Allow the printer to connect/open to SkyTab Venue App.” You should select OK or YES.

5. Select the Printer in the SkyTab Venue App
    
   • Open the SkyTab Venue App on your L1400 or Elo device.
      
   • Tap the Hamburger Menu (☰) in the top left corner.
      
   • Navigate to Configuration and follow the steps in the GIF below.
      
6. 🖥️ Note: The setup process is the same for both L1400 and Elo Kiosk devices.
    

   • To learn how to access the Hamburger Menu (☰ )on the Elo Kiosk, please follow the

     Elo Kiosk | SkyTab Venue Admin Panel guide.

⚙️ Optional Print Settings:

• Auto Print Receipt 

  Automatically prints a paper receipt when a transaction is completed.
   

• Print 2 Copies 

  (Only available if Auto Print is enabled) Prints two copies of the receipt upon order completion.

✅ Final Step: Run a Test

After setup, perform a test sale and ensure the receipt prints successfully. This confirms that the printer is connected and functioning properly.

Need Help? We’re Here for You!

For assistance with SkyTab Venue, reach out to our support team:

• 📞 Phone: 877.559.4225
• 📧 Email: venuesupport@shift4.com

Our support team is available to help with any questions or issues you may have.

📢 System Status: Stay updated on service availability and incidents by visiting our Status Page.