Suites POS Operator Guides
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Modify Order Settings
Modify Order Settings Follow these steps to adjust entitlements on an order in an open order in a Tab state, as wel...
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How To Split Orders by $
How to Split Orders (By Item or $ Amount) Step 1: Click on “Details” for the order you wish to split. In the follow...
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Adding Customers to Suites
Adding Customers to Suites This guide will provide the steps necessary to add a customer to a suite who doesn’t have ...
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How To Locate Menu Items
How to Locate Menu Items Option 1: Once in the desired menu, the user can select the different categories at the to...
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How to Add & Adjust a Modifier (Levy Only)
How to Add and Adjust a Modifier When adding items to an order, the user will have additional options to send a...
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Navigating Receipts
Navigating Receipts Below is an example of a receipt. You can add an email address or multiple email addresses in ...
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How to Reopen Orders
How to Re-Open Orders Sometimes changes to an order are necessary. Here are the steps on how to reopen a closed order...
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How to Adjust Price
How to Adjust an Item Price This article will teach you how to adjust item pricing if approved by a manager. Step 1...
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Finding a Customer
Finding a Customer the Suites Manager App (SMA) This guide will provide the steps to take in how to find active custo...
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Emailing Receipts
Emailing Receipts If a customer asks for a copy of their receipt to be emailed to them, follow the steps below on how...
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How To Transfer Tabs
How To Transfer TabsThis guide will provide the steps to take in how to transfer an order from one customer to anothe...
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Combining Orders
How to Combine Existing Orders This tutorial will teach you how to combine existing orders. When combining orders, ...
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Printing Checks*
Printing Checks This tutorial will show how to print checks during service, from closed orders, as well as receipts w...
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Adding a Service Round in POS
Adding a Service Round in POS This document will explain how to add a service round to an existing order in the POS...
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DOE Orders
How to Place a DOE Order Upon logging in and selecting the correct event, wait for the notification at the top of the...
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Logging Into An Event
Logging Into An Event: Once you enter your passcode, you will be able to select the event you are trying to access....