Suites POS Operator Guides

  • Modify Order Settings

    Modify Order Settings   Follow these steps to adjust entitlements on an order in an open order in a Tab state, as wel...

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  • How To Split Orders by $

    How to Split Orders (By Item or $ Amount)   Step 1: Click on “Details” for the order you wish to split. In the follow...

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  • Adding Customers to Suites

    Adding Customers to Suites This guide will provide the steps necessary to add a customer to a suite who doesn’t have ...

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  • How To Locate Menu Items

    How to Locate Menu Items   Option 1: Once in the desired menu, the user can select the different categories at the to...

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  • How to Add & Adjust a Modifier

      How to Add and Adjust a Modifier   When adding items to an order, the user will have additional options to send a...

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  • Navigating Receipts

    Navigating Receipts   Below is an example of a receipt. You can add an email address or multiple email addresses in ...

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  • How to Reopen Orders

    How to Re-Open Orders Sometimes changes to an order are necessary. Here are the steps on how to reopen a closed order...

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  • How to Adjust Price

    How to Adjust an Item Price This article will teach you how to adjust item pricing if approved by a manager.   Step 1...

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  • Finding a Customer

    Finding a Customer the Suites Manager App (SMA) This guide will provide the steps to take in how to find active custo...

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  • Emailing Receipts

    Emailing Receipts If a customer asks for a copy of their receipt to be emailed to them, follow the steps below on how...

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  • How To Transfer Tabs

    How To Transfer TabsThis guide will provide the steps to take in how to transfer an order from one customer to anothe...

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  • Combining Orders

    How to Combine Existing Orders   This tutorial will teach you how to combine existing orders. When combining orders, ...

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  • Printing Checks*

    Printing Checks This tutorial will show how to print checks during service, from closed orders, as well as receipts w...

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  • Adding a Service Round in POS

    Adding a Service Round in POS   This document will explain how to add a service round to an existing order in the POS...

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  • DOE Orders

    How to Place a DOE Order Upon logging in and selecting the correct event, wait for the notification at the top of the...

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  • Logging Into An Event

    Logging Into An Event:   Once you enter your passcode, you will be able to select the event you are trying to access....

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