Elo Kiosk | PAX A35 Android Settings

This guide will cover the Android Settings that are necessary for the SkyTab Venue BroadPOS App to function properly on the device, as well as the Static IP Configuration.

💡Ready to link your A35 Card Reader to your Elo Kiosk or need to verify your Apps? 

Then proceed to the guides below.

• Elo Kiosk | How to Link Your A35 Card Reader to Your Kiosk
• Elo Kiosk | PAX A35 App Verification

⚠️ Before You Begin

To ensure a smooth setup, please make sure the following items are completed:

🔌 Network Whitelisting 

All required ports and hardware endpoints must be allowed on your network. 

➡️ View the Network Whitelist Guide
 

🌐 Network Requirements 

Confirm that your setup meets the minimum network standards. 

➡️ Review Network Requirements

📡 Static IP Addressing 

Each A35 card reader needs a statically reserved IP address that is outside your DHCP range.

🚫 If a reader is assigned a DHCP IP address instead, there's a risk of IP conflicts with other devices. This can cause your kiosk to lose connection with the card reader, making it unusable for payments.

Before we begin, make sure you’ve completed the Elo Kiosk | PAX A35 Card Reader Installation guide. This ensures your A35 device is fully connected and powered on.

⚙️ Accessing Android Settings

1. With the A35 powered on, tap the Settings icon.

2. The first time you open the Settings app, you may be asked for a password. 

   🔐 Password: pax9876@@

🌐 Assigning a Static IP Address

1. In Settings, tap Network & Internet.

2. Select Ethernet from the list.

You may already see an IP address assigned by your network’s DHCP. If so, you have two options:

• ✅ Use that IP address as your Static IP, but be sure to let your IT/Network team know so they can reserve that IP and prevent other devices from using it.
   
• 🔁 Or, ask your IT/Network team to provide a list of reserved static IP addresses to use.
   

3. Tap Ethernet Configuration.

4. In the pop-up, change the IP setting from DHCP to Static.

5. If the fields auto-fill, you can either keep that IP or enter the one given by your network team.
    
6. Tap Save when done.

📌 Note: The IP you assign here will remain static unless manually changed. Make sure to record this IP address—you’ll need it when linking the A35 in Canopy 2.0.

➡️ Ready for that step? Follow this guide: 

Elo Kiosk | How to Link Your A35 Card Reader to Your Kiosk

🌟 Adjusting Display Settings

1. Go back to the main Settings menu.
    
2. Tap Display.

3. Make the following adjustments:
    

• Screen Timeout: Set to Never
   
• Tap Advanced:
   
  • Font Size: Default
     
  • Display Size: Default
     

✅ These settings ensure the Shift4 BroadPOS App runs properly.

🕒 Verifying Date & Time

1. Return to the main Settings menu.
    
2. Scroll to the bottom and select System → Date & Time.

3. Check and adjust the following (you may need to toggle settings off to make changes):
    

• Date: Make sure it's the current day.
   
• Time: Set to the correct local time.
   
• Time Zone: Should match your property’s location.
   
• Use 24-hour format: Turn this OFF
   

If your network is setting the wrong time or date, leave the automatic settings off and manually correct them.

✅ You’re All Set!

These Android settings help your A35 Card Reader run smoothly and reliably. When you're ready, move on to the next step: 

👉 Elo Kiosk | PAX A35 App Verification

Need Help? We’re Here for You!

For assistance with SkyTab Venue, reach out to our support team:

• 📞 Phone: 877.559.4225
• 📧 Email: venuesupport@shift4.com

Our support team is available to help with any questions or issues you may have.

📢 System Status: Stay updated on service availability and incidents by visiting our Status Page.