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Jaclyn Hope Gilkey

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Activity overview

Latest activity by Jaclyn Hope Gilkey

  • Jaclyn Hope Gilkey created an article,

    Prepare and Test PAX Devices in Shift4 Venue

    Description: Use this guide to fully prepare and test PAX devices (A930, E700, Q20L) before event deployment. It walks you through inspecting hardware, verifying connectivity, and confirming softwa...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • -6 votes
  • Jaclyn Hope Gilkey created an article,

    Switch to POS Mode or Update Kiosk Menus in Shift4 Venue

    Description: Use these steps to switch a device from Kiosk Mode to POS Mode or to add or update menus in Kiosk Mode.Access the Menu ScreenOn the Kiosk screen, select Order Now.Enter Configuration A...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Jaclyn Hope Gilkey created an article,

    Assigning Sections to Runners

    How to Assign a Section in the Runner App   This document outlines how to assign a runner a section in the runner app.   Step 1: Click the menu bar from the main page   Step 2: Once you are in the...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Jaclyn Hope Gilkey created an article,

    Troubleshoot POS issues in Shift4 Venue

    Description: This guide explains how to troubleshoot common issues on your Shift4 Venue point-of-sale (POS) device, including QR code screens, network problems, and slow performance.Resolve "QR Cod...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Jaclyn Hope Gilkey created an article,

    Use Best Practices to Assign SKU Numbers in Shift4 Venue

    Description: Use a standardized SKU structure to organize items by menu category and item type. This structure improves system consistency, simplifies inventory tracking, and ensures accurate repor...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 3 votes
  • Jaclyn Hope Gilkey created an article,

    Adjust Stand Visibility for Express and In-Seat Delivery in Shift4 Venue

    Express Pickup VisibilityIf visibility is turned off for a menu, that menu does not display on the ordering interface, even if Availability is set to ON.Adjust Express Pickup VisibilitySelect Food ...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Jaclyn Hope Gilkey created an article,

    Create PINS for Full Service and Quick Service POS in Suites Manager

    Summary: Use this guide to add a new team member or update an existing PIN in Suites Manager. PINs allow employees to access Full Service or Quick Service POS (point of sale) systems with appropria...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes
  • Jaclyn Hope Gilkey created an article,

    Configure Inventory Settings for Food & Beverage in Shift4 Venue

    Description: This article explains how to configure inventory settings for Food & Beverage (F&B) items in Shift4 Venue 2.0. These steps are required to enable accurate stock tracking and prevent er...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Jaclyn Hope Gilkey created an article,

    Inventory Settings for Merchandise

    Inventory Settings for Merchandise   This document will explain inventory settings for Merchandise in 2.0   THESE SETTINGS MUST BE ENABLED FOR THIS TO WORK: First, enable inventory management in yo...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Jaclyn Hope Gilkey created an article,

    Adding Existing Marketplace Items to Events

    This article will outline how to add an existing Marketplace Global Item to a new OR multiple events.   Step 1: Go to GLOBAL ITEMS in Marketplace and select the Global Item you wish to add to your ...

    • Jaclyn Hope Gilkey
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes