Jaclyn Hope Gilkey
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Latest activity by Jaclyn Hope Gilkey
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Jaclyn Hope Gilkey created an article,
How to Export Menu Items
Description: This article will help guide you through how to leverage the Item Config report in DataNow. Export Menu Items: Operators can easily export configured Menu Items for LOCATIONS and for ...
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Jaclyn Hope Gilkey created an article,
Pax Troubleshooting Guide
VenueNext/PAX On Site Troubleshooting Guide Note: This BroadPOS memo on changes and device templates before continuing. Unboxing If this is a new install there are several things you will wa...
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Jaclyn Hope Gilkey created an article,
How to Get a Device Out of Kiosk Mode
If your device is in Kiosk Mode, below are the steps to get it back in to POS mode OR switch/add menus. Step 1: Select “Order Now” on the Kiosk Screen Step 2: Once you are in the menu, tap on ...
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Jaclyn Hope Gilkey created an article,
VenueNext Data Dictionary
Linked is the Data Dictionary. The definition of all fields available in the exports is defined here: http://data.venuenext.com/exports
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- 3 votes
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Jaclyn Hope Gilkey created an article,
How to Switch Menu Configurations for Full Service POS
How to Switch Menu Configurations for Full Service POS This article will walk you through the process of switching menu configurations in tabs. Step 1: Login to the POS with your pin Step 2:...
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Jaclyn Hope Gilkey created an article,
Assigning Sections to Runners
How to Assign a Section in the Runner App This document outlines how to assign a runner a section in the runner app. Step 1: Click the menu bar from the main page Step 2: Once you are in the...
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Jaclyn Hope Gilkey created an article,
How to Troubleshoot Quick Service POS - PAX
How To Troubleshoot POS: I ONLY SEE A QR CODE-- What Should I Do? If you are seeing a QR code on your device screen (POS, Orderboard) follow the steps below to troubleshoot; Step 1: Take a phot...
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Jaclyn Hope Gilkey created an article,
Creating Canopy Accounts
How to Create a Canopy Account This document will detail the process of creating Canopy accounts. Please note, org admins are the only users who can create a Canopy account. Step 1: Navigate to...
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Jaclyn Hope Gilkey created an article,
SKU Numbering Best Practices
SKU Numbering Best Practices SKU assignment should follow a standard of organization that follows a hierarchy of category based menus. Standards: F&B Menu Categories: By following this best pra...
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- 2 votes
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Jaclyn Hope Gilkey created an article,
Understanding Order States
Understanding Order States This Document will help you better understand the meaning of each order state in the F&B Orders section of Canopy. Order States: In the F&B Orders section in canopy,...
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