Create PINS for Full Service and Quick Service POS in Suites Manager

Summary: Use this guide to add a new team member or update an existing PIN in Suites Manager. PINs allow employees to access Full Service or Quick Service POS (point of sale) systems with appropriate role-based permissions. This setup ensures secure access and proper functionality based on each team member's responsibilities.

Add a New Team Member PIN

1. Go to Staff

   • From the main menu, select Staff.

     

2. Add New Team Member
   • Select Add Staff Member.
3. Enter Team Member Details
   • Fill in the team member's information. Required fields are highlighted. The POS PIN should match the Employee ID or can be based on the internal Employee ID.
   • If the POS PIN is left blank, the system will auto-generate a unique user ID
     
4. Assign a Role
   • Choose the appropriate role for the team member:
     • Suite Attendant – Server/Bartender role; cannot void or refund.
     • Cart Attendant – Cashier role; cannot void or refund.
     • Supervisor – Stand Lead role; cannot void/refund or approve POS changes that require a Manager PIN.
     • Manager – Full permissions; can void, refund, and approve POS changes requiring a Manager PIN.
       
5. Keep Menus Selected
   • Leave all menu checkboxes selected, even if they do not appear relevant.
6. Save the New User
   • Select Save to complete the process.

Update an Existing Team Member PIN

1. Go to Staff
   • From the main menu, select Staff.
2. Locate the Team Member
   • Use the search or scroll to find the existing employee.
3. Edit Employee Details
   • Select the team member’s name, then edit the POS PIN field.
4. Save Changes
   • Select Save to apply the update.

Note: Ensure the updated PIN is communicated to the team member and aligns with internal policies for secure access.