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Jaclyn Hope Gilkey

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Activity overview

Latest activity by Jaclyn Hope Gilkey

  • Jaclyn Hope Gilkey created an article,

    Pax Troubleshooting Guide

    VenueNext/PAX On Site Troubleshooting Guide Note: This BroadPOS memo on changes and device templates before continuing.   Unboxing If this is a new install there are several things you will wa...

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  • Jaclyn Hope Gilkey created an article,

    How to Get a Device Out of Kiosk Mode

    If your device is in Kiosk Mode, below are the steps to get it back in to POS mode OR switch/add menus.   Step 1: Select “Order Now” on the Kiosk Screen   Step 2: Once you are in the menu, tap on ...

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  • Jaclyn Hope Gilkey created an article,

    VenueNext Data Dictionary

      Linked is the Data Dictionary. The definition of all fields available in the exports is defined here:  http://data.venuenext.com/exports

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    • 4 votes
  • Jaclyn Hope Gilkey created an article,

    How to Switch Menu Configurations for Full Service POS

    How to Switch Menu Configurations for Full Service POS   This article will walk you through the process of switching menu configurations in tabs.   Step 1: Login to the POS with your pin   Step 2:...

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  • Jaclyn Hope Gilkey created an article,

    Assigning Sections to Runners

    How to Assign a Section in the Runner App   This document outlines how to assign a runner a section in the runner app.   Step 1: Click the menu bar from the main page   Step 2: Once you are in the...

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  • Jaclyn Hope Gilkey created an article,

    How to Troubleshoot Quick Service POS - PAX

    How To Troubleshoot POS:   I ONLY SEE A QR CODE-- What Should I Do? If you are seeing a QR code on your device screen (POS, Orderboard) follow the steps below to troubleshoot;   Step 1: Take a phot...

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  • Jaclyn Hope Gilkey created an article,

    Creating Canopy Accounts

    How to Create a Canopy Account   This document will detail the process of creating Canopy accounts. Please note, org admins are the only users who can create a Canopy account.   Step 1: Navigate to...

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  • Jaclyn Hope Gilkey created an article,

    SKU Numbering Best Practices

    SKU assignment should follow a standard of organization that follows a category-based menu hierarchy.     Standards: F&B Menu Categories: By following this best practice, menu categories will be i...

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    • 2 votes
  • Jaclyn Hope Gilkey created an article,

    Understanding Stand Visibility

    Understanding Stand Visibility for Express/In-Seat Delivery This helpful article will walk through the steps to adjust availability for menus. If the visibility is turned off for a menu, then that ...

    • Jaclyn Hope Gilkey
    • Updated
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    • 1 vote
  • Jaclyn Hope Gilkey created an article,

    Assigning Canopy Roles and Locations

    Assigning Canopy Roles and Locations   This document will detail the process of assigning Roles and Locations to Canopy accounts   Step 1: Navigate to Accounts→All Accounts   Step 2: Search for the...

    • Jaclyn Hope Gilkey
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    • 1 vote