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Jaclyn Hope Gilkey

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Activity overview

Latest activity by Jaclyn Hope Gilkey

  • Jaclyn Hope Gilkey created an article,

    How to Export Menu Items

    Description: This article will help guide you through how to leverage the Item Config report in DataNow. Export Menu Items: Operators can easily export configured Menu Items for LOCATIONS and for ...

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  • Jaclyn Hope Gilkey created an article,

    How to Delete an Item from a Menu

    How to Delete an Item from a Menu   This article will go through the steps to delete an item from a specific menu.   Step 1. Go to F&B Location → Select the Menu the item needs to be removed from ...

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    • -1 votes
  • Jaclyn Hope Gilkey created an article,

    Canopy Configuration Checklist

    Canopy Steps Completed  Notes/Questions Create RVCs if not already created in location management   Creating a New Location If multiple menus only build one so that you can then ...

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  • Jaclyn Hope Gilkey created an article,

    Pax Troubleshooting Guide

    VenueNext/PAX On Site Troubleshooting Guide Note: This BroadPOS memo on changes and device templates before continuing.   Unboxing If this is a new install there are several things you will wa...

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  • Jaclyn Hope Gilkey created an article,

    How to Add Reporting IDs for Menus

    How to Add Reporting IDs for Menus   This article will explain how to add reporting IDs for menus in Canopy.   Step 1: Go to F&B → Global Items → Search by sku or by name to find the item that nee...

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    • 1 vote
  • Jaclyn Hope Gilkey created an article,

    How to Adjust Item Availability

    How to Adjust Item Visibility   If you find an item is not showing on a menu or if there is a need to turn an item off in a specific menu, follow these steps.   Step 1: Navigate to Locations and lo...

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  • Jaclyn Hope Gilkey created an article,

    How to Get a Device Out of Kiosk Mode

    If your device is in Kiosk Mode, below are the steps to get it back in to POS mode OR switch/add menus.   Step 1: Select “Order Now” on the Kiosk Screen   Step 2: Once you are in the menu, tap on ...

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    • 1 vote
  • Jaclyn Hope Gilkey created an article,

    VenueNext Data Dictionary

      Linked is the Data Dictionary. The definition of all fields available in the exports is defined here:  http://data.venuenext.com/exports

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    • 3 votes
  • Jaclyn Hope Gilkey created an article,

    Creating a Kiosk Menu

    How to Create a Kiosk Menu This document will detail the process to create and configure a Kiosk Menu   Step 1: Begin by navigating to F&B → Locations     Step 2: Choose the location’s menu where ...

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  • Jaclyn Hope Gilkey created an article,

    How to Switch Menu Configurations for Full Service POS

    How to Switch Menu Configurations for Full Service POS   This article will walk you through the process of switching menu configurations in tabs.   Step 1: Login to the POS with your pin   Step 2:...

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