Operating the QS POS

  • Quick Service Terminal Summary Report

    Quick Service Terminal Summary Report Sales report for a specific device for the current business day (beginning at 3...

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  • Quick Service POS - Updated Card Payment Flow

    With Version 2.0.0-qs and higher of the Quick Service POS, there is an updated card payment flow. Instead of the gues...

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  • How to Get a Device Out of Kiosk Mode

    If your device is in Kiosk Mode, below are the steps to get it back in to POS mode OR switch/add menus.   Step 1: Sel...

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  • How to Troubleshoot Quick Service POS - PAX

    How To Troubleshoot POS:   I ONLY SEE A QR CODE-- What Should I Do? If you are seeing a QR code on your device screen...

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  • How to Refund an Order

    How to Refund an Order Step 1: Select the menu button at the top left corner of the POS screen and click Orders:   S...

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  • How To Search for Menu Items

    How To Search for Menu Items This tutorial will teach you how to locate specific menu items within Canopy   How To Ad...

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  • How to Print a Receipt

    How to Print a Receipt After having completed payment on an order, you will be redirected to the receipt screen. If y...

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  • How to Close an Order

    How to Close an Order   Pay by Card or Rich Checkout Step 1: After ringing in items, select the CARD PAYMENT method....

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  • How to Void an Item

    How to Void an Item Items without modifiers Step 1: If you wish to remove an item that does not have a modifier, such...

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  • How to Place an Order

    How to Place and Order   Step 1: Select the Menu you wish to order from   Step 2: Select the + symbol for the items ...

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  • How To Troubleshoot POS - ELO

    How To Troubleshoot POS:   I ONLY SEE A QR CODE-- What Should I Do? If you are seeing a QR code on your device screen...

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