Approved Offline/Syncing Orders

These articles will cover how to identify and process any approved offline orders, or sync any approved offline orders manually.

  • Approved Offline / Syncing Guide Promoted article

    Description: This article will cover Syncing/Approved Offline, SAF (Store and Forward), and troubleshooting for synci...

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  • Admin Panel (Advanced)

    To watch more how-to videos, visit our video section. To watch more how-to videos, visit our video section. To wat...

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  • How to create an Approved Offline Orders Alert

    What is an Approved Offline Orders Alert? This is a configurable alert via email that is created in DataNow. You can ...

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  • Syncing Troubleshooting

    If the device is stuck syncing and the unsynced counts are not changing, please attempt to force stop the VN App. (On...

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  • What is Submitted/Submission Failed?

    Description: This article will explain what a Submitted/Submission Failed order state indicates.   See full list and ...

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  • Syncing after running a device in 'Offline Only' Mode

    Description: This article will cover how to sync a device after utilizing "Offline Only" mode as well as troubleshoot...

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  • How do I know if I have orders in the Approved Offline state?

    Description: This article will demonstrate how to identify any orders in the Approved Offline state. Log in to Data...

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  • What is Store And Forward (SAF) mode?

    Description: This article will cover Store And Forward (SAF) mode and its functionality.   What is SAF mode? By defau...

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