Canopy 2.0
Manage food & beverage stands, items, and orders
F&B Management
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Apply Merchants to Revenue Centers and Menus
Background Merchants allow users to configure Shift4 payments for their Revenue Centers and Menus in Canopy 2.0. IN...
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Understanding Defective Orders
This guide will cover Defective Orders, how they may occur, and how we may resolve them. What is a Defective Order?...
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Configuring Barcode Scanners for POS & Kiosk
This article will explain how to configure a barcode scanner with SkyTab Venue. Scanners are used for 3rd party loyal...
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Settings - Venue Settings
Description:This article explains how to search for and manage venue settings in Canopy 2.0. Venue Settings allow use...
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Menu Models
Managing a sports & entertainment venue has unique challenges, especially when configuring various locations and menu...
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Reports List
Description:This article provides a list of the reports available within Canopy 2.0. Each section below covers a spec...
Order Management
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Orders - All Orders
Description:This article explains how to search for and view orders in Menu Manager. Orders placed through a point-of...
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Guest-Facing Tip Configurations
Canopy allows you to customize the tip options displayed to your guests. This functionality is available in two secti...
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SMS Receipts
When this feature is enabled it will allow your guests to enter a phone number to receive their receipt upon ending t...
Loyalty / Wallet Management
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Loyalty - Affiliations
Description:This article explains how to view and search for Loyalty Affiliations in Canopy 2.0. A VenueNext Loyalty ...
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Loyalty - Accounts
Description:This article explains how to search for and manage Loyalty Accounts in Canopy 2.0. It covers how to adjus...
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Bulk Apply Promotions
The Loyalty section allows you to bulk assign multiple promotions by uploading a CSV file. The template is provided...
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Bulk Apply Affiliations
The Loyalty section allows you to bulk assign multiple affiliations by uploading a CSV file. The template is provid...
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Bulk Adjust Virtual Currency
The Loyalty section allows you to bulk adjust multiple accounts by uploading a CSV file. The template is provided on ...
User Management
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Canopy Accounts & Permissions
Canopy has introduced a new section under Access > Canopy Accounts that simplifies user management for privileged use...
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POS Accounts
Overview Managing POS Accounts involves creating and maintaining accounts for your cashiers or managers, either indiv...