Canopy 2.0

Manage food & beverage stands, items, and orders

F&B Management

  • Tax Groups & Rates Promoted article

    📖 Overview The Tax Groups & Rates feature gives you the flexibility to apply multiple tax rates to items. This helps ...

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  • Configure Merchants in Shift4 Venue Promoted article

    Description: Learn how to apply the correct Shift4 Merchant IDs (MIDs) to Revenue Centers and Menus in Canopy 2.0 to ...

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  • Bulk Item Import / Export in Shift4 Venue

    Summary: The Bulk Item Import / Export feature in Canopy 2.0 allows operators to create and manage multiple items at ...

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  • BirchStreet | Integration Guide

    📖 Overview BirchStreet Systems is a procurement and inventory management platform that integrates to the Shift4 Point...

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  • Shift4 Venue Menu Manager: Kiosk Attract Loop Images

    In Menu Manager v3.1.0 and higher, you can upload a custom image for your Kiosk menus that will replace the existing ...

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  • Status App Overview

    📋 OverviewThis guide covers the management of Revenue Centers and Global Items using the Status App in Canopy 2.0. Yo...

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See all 29 articles

Order Management

  • Mobile Ordering: Order Ahead & Order Throttling for Shift4 Venue

    Summary: With Mobile Order Throttling, operators can:Limit incoming mobile orders during high-profile timesPrevent th...

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  • Orders - All Orders

    📋 OverviewThis guide walks you through how to search for and view orders in Canopy 2.0. Orders placed via POS, kiosk,...

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  • Configure Guest-Facing Tip Options in Shift4 Venue

    Description: Learn to configure tip options for guests in Shift4 Venue, including venue-level and revenue center-leve...

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Loyalty / Wallet Management

  • Loyalty - Affiliations

    Description:This article explains how to view and search for Loyalty Affiliations in Canopy 2.0. A Shift4 Venue Loyal...

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  • Loyalty - Accounts

    Description:This article explains how to search for and manage Loyalty Accounts in Canopy 2.0. It covers how to adjus...

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  • Bulk Apply Promotions

      The Loyalty section allows you to bulk assign multiple promotions by uploading a CSV file. The template is provided...

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  • Upload Bulk Affiliations in Shift4 Venue

    Description: Use the Bulk Assign Affiliations feature in the Loyalty section of Canopy to upload multiple account aff...

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  • Bulk Adjust Virtual Currency in Shift4 Venue

    Description: Use the bulk adjust feature in Loyalty to apply rewards or deductions to multiple accounts at once by up...

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Device Management

  • Register Devices in Bulk in Shift4 Venue

    Description: Canopy now provides the ability to associate net new devices to a venue in bulk through Device Manager. ...

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  • Shift4 Venue | Merchant Passthrough

    📖 OverviewThis guide explains how to set up Merchant Token Passthrough for venues that use multiple Merchant IDs (MID...

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User Management

  • Canopy Accounts & Permissions Promoted article

    We have introduced a new user management feature that simplifies role assignment and standardization. This feature al...

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  • Settings - POS Accounts

    📋 OverviewThis guide explains how to create and manage POS Accounts in Canopy 2.0. These accounts are used by staff t...

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