Canopy 2.0

Manage food & beverage stands, items, and orders

F&B Management

  • Apply Merchants to Revenue Centers and Menus Promoted article

    Background Merchants allow users to configure Shift4 payments for their Revenue Centers and Menus in Canopy 2.0.   IN...

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  • Understanding Defective Orders

    This guide will cover Defective Orders, how they may occur, and how we may resolve them.  What is a Defective Order?...

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  • Configuring Barcode Scanners for POS & Kiosk

    This article will explain how to configure a barcode scanner with SkyTab Venue. Scanners are used for 3rd party loyal...

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  • Settings - Venue Settings

    Description:This article explains how to search for and manage venue settings in Canopy 2.0. Venue Settings allow use...

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  • Menu Models

    Managing a sports & entertainment venue has unique challenges, especially when configuring various locations and menu...

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  • Reports List

    Description:This article provides a list of the reports available within Canopy 2.0. Each section below covers a spec...

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See all 37 articles

Order Management

  • Orders - All Orders

    Description:This article explains how to search for and view orders in Menu Manager. Orders placed through a point-of...

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  • Guest-Facing Tip Configurations

    Canopy allows you to customize the tip options displayed to your guests. This functionality is available in two secti...

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  • SMS Receipts

    When this feature is enabled it will allow your guests to enter a phone number to receive their receipt upon ending t...

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Loyalty / Wallet Management

  • Loyalty - Affiliations

    Description:This article explains how to view and search for Loyalty Affiliations in Canopy 2.0. A VenueNext Loyalty ...

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  • Loyalty - Accounts

    Description:This article explains how to search for and manage Loyalty Accounts in Canopy 2.0. It covers how to adjus...

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  • Bulk Apply Promotions

      The Loyalty section allows you to bulk assign multiple promotions by uploading a CSV file. The template is provided...

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  • Bulk Apply Affiliations

      The Loyalty section allows you to bulk assign multiple affiliations by uploading a CSV file. The template is provid...

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  • Bulk Adjust Virtual Currency

    The Loyalty section allows you to bulk adjust multiple accounts by uploading a CSV file. The template is provided on ...

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User Management

  • Canopy Accounts & Permissions Promoted article

    Canopy has introduced a new section under Access > Canopy Accounts that simplifies user management for privileged use...

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  • POS Accounts

    Overview Managing POS Accounts involves creating and maintaining accounts for your cashiers or managers, either indiv...

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