Settings - Venue Settings

Article author
Jaime Baker
  • Updated

Description:
This article explains how to search for and manage Venue Settings in Canopy 2.0. Venue Settings allow users to customize key operational behaviors for point-of-sale (POS) devices, payments, and customer interactions.

 


 

How to Search for Venue Settings

  1. In Canopy 2.0, select the Settings drop-down on the left side of the screen.
  2. Choose Venue Settings from the list.
  3. All available Venue Settings will be displayed on the page.
  4. To search for a specific setting, use the search box on the right side of the page.
    Note: Enter the exact name of the desired setting.
  5. All settings that meet the search criteria will appear on the page.
  6. After making the desired changes to the Venue Settings, select the Save button at the top of the page to apply the updates.

 


 

Available Venue Settings

  • Enable Offline Mode:
    Activates offline mode for all Quick Service POS devices, allowing them to operate without internet connectivity. Full Service POS devices are not impacted by this setting. To restore online functionality, manually disable this setting.
  • Require Manager PIN to Configure POS:
    When enabled, a manager PIN is required to access the POS Configuration section.
  • Alcohol Limit Message:
    This message appears when a customer attempts to order alcoholic beverages that exceed the venue’s alcohol limit.
  • Alcohol Limit Per Order:
    Sets the maximum number of alcoholic beverages a guest can purchase per order.
  • Require Card Payments to Open Tab:
    When enabled, a card payment must be provided before opening a tab.
  • Allow Cash Payments on POS:
    Enables cash payments across the venue.
  • Allow Ticket Payments on POS:
    Enables ticket payments throughout the venue.
  • Allow Gift Card Payments on POS:
    Allows the use of gift cards for payments across the venue.
  • Confirm Suggested Tip Percentage:
    Prompts the guest to confirm the suggested tip percentage when one has not been selected.
  • QR Tender Behavior:
    Determines whether the POS shows a QR code for guests to scan with their Wallet or scans the QR code generated by the guest’s Wallet.
  • Enable POS Email Receipts:
    Adds an Email Receipt button to POS receipt screens.
  • Enable POS SMS Receipts:
    Adds an SMS Receipt button to POS receipt screens.
  • SMS Receipt Message:
    Configures the message sent via SMS when the Enable SMS Receipts setting is enabled.
  • Custom Tip Configuration:
    Sets the default custom tip options across the venue. Custom tip settings at the revenue center level will override this setting for that particular center.

 

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