DataNow
Reporting dashboards & manage data exports
Dashboard Help Guides
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Use the Virtual Currency Report in Shift4 Venue
Description: Learn how to use the Virtual Currency Report to monitor key metrics, track transactions, and troubleshoo...
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Use the Loyalty Report in Shift4 Venue
OverviewThe Loyalty Report is designed to give venue operators clear visibility into sales activity generated when cu...
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Schedule Commission Reports in DataNow
Description: This article walks through how to effectively use the Item Sale Commissions report and the Approved Offl...
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Integrate Real-Time Order State Changes with AWS Kinesis in Shift4 Venue
Description: Learn how to integrate Shift4 Venue with your AWS-hosted Kinesis stream to receive real-time order state...
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Reconcile DataNow and Lighthouse Transaction Manager in Shift4 Venue
Description: Learn how to reconcile your transaction data between DataNow and Lighthouse Transaction Manager (LTM). I...
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View Tips in Shift4 Venue
Description: Learn how to access tips in the F&B Sales report in DataNow to review tips by device, employee, and reve...
Dashboard Walkthroughs
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Troubleshoot Reporting Delays in DataNow
Description: This guide explains why DataNow reports may show outdated figures or stop updating during a live event, ...
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Troubleshoot Reporting Discrepancies in DataNow
Description: This guide explains the most common reasons sales figures may differ between DataNow reports, between Da...
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Troubleshoot Scheduled Report Issues in DataNow
Description: Use this guide to diagnose and resolve common scheduled report delivery failures in DataNow, including e...
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Understand Order States in DataNow
Description: Every order in DataNow is assigned an Order State that reflects where it is in its lifecycle — from the ...
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Understand How Modifiers Appear in DataNow
Description: Learn how modifiers are counted in DataNow item reporting, why Items Sold figures may be higher than exp...
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Understand Payment Types in DataNow
Description: This guide explains how DataNow displays payment method information, what the less obvious payment type ...
Exports
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Historical Data Best Practices
Description: This article will guide you through the methods of downloading historical data into an SFTP server or S3...
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Schedule Export Reports with DataNow
Description: Use this guide to create and manage daily export schedules in DataNow. You can send exports to destinati...