Dashboard Walkthroughs
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Troubleshoot Reporting Delays in DataNow
Description: This guide explains why DataNow reports may show outdated figures or stop updating during a live event, ...
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Troubleshoot Reporting Discrepancies in DataNow
Description: This guide explains the most common reasons sales figures may differ between DataNow reports, between Da...
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Troubleshoot Scheduled Report Issues in DataNow
Description: Use this guide to diagnose and resolve common scheduled report delivery failures in DataNow, including e...
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Understand Order States in DataNow
Description: Every order in DataNow is assigned an Order State that reflects where it is in its lifecycle — from the ...
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Understand How Modifiers Appear in DataNow
Description: Learn how modifiers are counted in DataNow item reporting, why Items Sold figures may be higher than exp...
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Understand Data Tiers in DataNow
Description: DataNow organizes your sales data into three tiers — Current, Historic, and Extended — each designed for...
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Understand Payment Types in DataNow
Description: Learn how DataNow displays payment method information, what the less obvious payment type values mean, a...
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Choose the Right Report in DataNow
Description: DataNow includes several reports designed to support different workflows, roles, and time horizons. Rath...
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Understand Sales Metrics in DataNow
Description: Learn about the key metrics you will find across DataNow reports. Understanding how each figure is calcu...
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Understand Venue Config Reporting
Description:Use the Venue Config reporting category to review item configurations, merchant assignments, and employee...
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Understand Device Monitoring Reports in Shift4 Venue
Description: Use Device Monitoring reports to track order statuses across your Shift4 Venue devices. These reports he...
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Understanding Key Field Definitions in DataNow
Gross & Net SalesGross Sales are calculated by taking the sum of all sales and net tax. Refunds are still included in...