General

General information on navigating our Support Center

General Information

  • Adjusting Item Availability in Canopy 1.0

    Description: Control item availability in Canopy 1.0 by updating settings in Global Items or Location Availability. E...

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  • Taxable Service Charge

    This article will cover the steps of creating a Taxable Service Charge. Service charges are forced “fees” that are ap...

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  • Open Modifier - Item Notes

    This article will go through creating the Open Modifier special item type in Canopy Classic and the different setup t...

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  • Item Routing in Canopy Classic

    Description:This article will guide you through routing each of your required items under each menu you have created ...

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  • Discounts & Promos

    Description: This article explains creating, viewing, and editing discounts and promos in Canopy Classic.     In Can...

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  • How to Enable/Disable Cash Tender on POS

    This guide will cover enabling and disabling the cash payment tender on POS. It can be set venue-wide or at the reven...

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See all 10 articles

Submitting Support Tickets

  • Submitting Support Tickets to SkyTab Venue

    Submitting Support Tickets to SkyTab Venue  If at any point you are in need of Customer Support please utilize the fo...

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Submitting GDPR Requests

  • GDPR Request Submission Process

      GDPR Submission Process   This article will provide step by step details on how to submit a GDPR ticket Step One A...

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