General
General information on navigating our Support Center
General Information
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Use Multi-Factor Authentication in Shift4 Venue
Summary: Multi-Factor Authentication (MFA) adds a second layer of security to your Canopy login. Starting September 2...
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Manage Discounts & Promos in Shift4 Venue
Description: Learn to create, view, and edit discounts and promos in Shift4 Venue to drive sales and customer engagem...
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How to Enable/Disable Cash Tender on POS
This guide will cover enabling and disabling the cash payment tender on POS. It can be set venue-wide or at the reven...
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Shift4 Venue Overview
Description: Learn about Shift4 Venue, an all-in-one food and beverage management platform that supports point-of-sal...
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Generating a Report for Voided Transactions with Lighthouse Transaction Manager
Generating a Report for Voided Transactions within Lighthouse Transaction Manager Context: These instructions are ...
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Understand Products, Service Types, and Apps in Shift4 Venue
Description: This article provides an overview of the products, service types, and content management apps available ...
Submitting Support Tickets
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Contact Shift4 Venue Support
Description: Submit tickets to the Shift4 Venue support team through phone, email, or the online knowledge base to re...
Submitting GDPR Requests
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GDPR Request Submission Process
This article will provide step by step details on how to submit a GDPR ticketStep OneAuthenticate into Canopy by cli...