Editing Customer Preferences

Editing Customer Preferences Under Events in Suites Manager APP

This guide will provide the necessary steps to take when editing a customer’s preferences for a specific event.

After signing into the SMA, you will be brought to the Events page (seen below).

Step 1:

Deselect the toggle to show previous events and select the event which the customer is attending (see example below).

Step 2:

Switch the Attendant/Customer toggle so that “Customer” is green (as seen below).

Step 3:

Select the customer by clicking on their name that you wish to edit (example below).

Step 4:

The customer page will open and this is where their preferences for this specific event can be updated.

SMA to POS Example:

In the following example, you can see how this information translates from the Suites Manager App into the POS.