Menus - Revenue Centers

💡 What Are Revenue Centers?

This article will show you how to create, view, and edit Revenue Centers in Canopy 2.0.
Revenue Centers are used to represent specific locations within your venue where sales take place, like concession stands, bars, or kiosks.

Follow the step-by-step instructions in this guide to easily manage and update your Revenue Centers.

Note: In case a menu or location gets created incorrectly or accidentally, please reach out to support to have it removed.

🧾 How to Create Revenue Centers in Canopy 2.0

To get started, open your browser and go to your organization's menu management page.

The URL will look like this:
your-instance-menu.ordernext.com
(Replace your-instance with your actual instance name.)

Step 1: Open the Revenue Centers Section

• In Canopy 2.0, select “Revenue Centers” from the menu on the left.

• Click the blue plus icon (+) in the top right corner to create a new revenue center.

Step 2: Fill Out the Revenue Center Details

A panel titled “Add a Revenue Center” will appear on the right.

Required:

• Name – Give your Revenue Center a name that clearly identifies its purpose or location.

• Time Zone – Set to your venue’s local time zone to ensure order timestamps are accurate in the Orders App and DataNow.

• Business End Time – This defines when your business day ends for reporting purposes.
  (Default is 3:00 AM if not set.)

Optional:

• Revenue Center Image – This image appears in Mobile Ordering and on Customer-Facing Displays (CFDs) if no menu image is set.
  (Image guidelines available upon request.)

• Revenue Center Merchant – Required only if you're using a Card Not Present menu model (like Mobile Pickup or Delivery).

Step 3: Add a Menu to Your Revenue Center

Under the Menus section, click “Add a Menu.”
Another panel will slide out for menu details.

Fill in the following:

• Internal Name – For internal use and identification.

• Display Name – What customers will see.

• Menu Model – Choose how the menu will be used (POS, Kiosk, Mobile, etc.).

Optional Fields:

• Menu Image – Overrides the Revenue Center image for this menu.

• Menu Shift4 Merchant – Required only if you're using a Card Present menu model (like POS or Kiosk).

• Business Hours – Set when this menu is available, specifically used for mobile menu model types. 

Click “Save” on the menu panel to return to the Revenue Center setup.

Step 4: Optional Fields

Aisles
If your venue has uploaded a Seat Manifest, you can assign aisles to this Revenue Center here. This enables Cashiers or Guests to select their seat location, table, or suite during checkout

Payment & Tender Settings + Tip Configurations

You can configure payment and tip options for this Revenue Center here — or manage them across your entire venue from the Venue-Wide Settings page.

Payment Options:

• Cash Tender: Enable this if you want to allow cash payments at this location.

• Ticket Tender: For venues using 3PI integrations, this allows guests to redeem loaded ticket value at checkout.

• Gift Card Tender: Also for 3PI (e.g., GiveX) — this allows guests to redeem venue-specific gift cards.

Tip Configurations:
This section lets you customize how tips are calculated and displayed to guests at checkout. You can set specific tip percentages or amounts that make sense for your business.

✅ Tip: Venue-level tip settings apply by default, but you can customize tips at the revenue center level if needed.

Step 5: Save Your Work

• Once everything looks good, click “Save” again to finalize and create your Revenue Center.

Note: Editing a Revenue Center works the same way as creating one. All fields are fully editable, so you can follow these same steps whether you’re setting up a new Revenue Center or updating an existing one — including any attached menus.

Need Help? We’re Here for You!

For assistance with SkyTab Venue, reach out to our support team:

• 📞 Phone: 877.559.4225
• 📧 Email: venuesupport@shift4.com

Our support team is available to help with any questions or issues you may have.

📢 System Status: Stay updated on service availability and incidents by visiting our Status Page.