User

Amber Lopez

Member since
Total activity 46
Last activity
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Followed by 1 user
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Activity overview

Latest activity by Amber Lopez

  • Amber Lopez created an article,

    2023 Week 50 Release - Suites POS

    EC POS v1.25.3-ec New Features & Enhancements Various performance enhancements Upgraded to React 18, which offers a more sophisticated, efficient mechanism in which actions happen. This upgrade w...

    • Amber Lopez
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  • Amber Lopez created an article,

    Offline Syncing Best Practices

    OFFLINE SYNCING BEST PRACTICES * The bottom of the article contains a downloadable help guide for cashiers   EDUCATE EMPLOYEES: Train staff such as stand leads, hawkers, mobile attendants, and o...

    • Amber Lopez
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  • Amber Lopez created an article,

    Quick Service POS Offline Syncing FAQ

    WHAT IS AN OFFLINE ORDER / TRANSACTION? The VenueNext Quick Service (QS) POS can accept orders and payment transactions offline and store them for submission to VN and to the payment processor. A P...

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    • 1 vote
  • Amber Lopez created an article,

    POS & Kiosk Card Transaction Order States

    POS & Kiosk Card Transaction Order States Behavior Order State Payment State About Next Steps When the card reader is activated to accept a card Submitted Authorized An order will...

    • Amber Lopez
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    • 1 follower
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  • Amber Lopez created an article,

    Quick Service Split Pay

    Add items to your cart and tap “Split” Tap Proceed Select how to split - Evenly, Percent, or Customer > Tap “Next” Select a tender > Tap “Next” Tap “Continue to next tender”   R...

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    • 1 vote
  • Amber Lopez created an article,

    Quick Service POS - Updated Card Payment Flow

    With Version 2.0.0-qs and higher of the Quick Service POS, there is an updated card payment flow. Instead of the guest adding gratuity and signing on the POS after a card is approved, the guest wil...

    • Amber Lopez
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  • Amber Lopez created an article,

    How to Disable or Enable the Cash Tender Button on POS

    You can configure whether to accept cash on the POS. This can be set in Canopy for your entire venue or for select revenue centers within the venue.   To set at the venue level: In Canopy, go to F...

    • Amber Lopez
    • Updated
    • 1 follower
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    • 1 vote
  • Amber Lopez created an article,

    Manually Applying One or More Discounts to a POS Order (QS & FS)

      Configuration Once a discount has been configured in Canopy, it can be manually applied to an order on the POS. A discount must be configured with the following criteria to be available for manua...

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  • Amber Lopez created an article,

    Enable Audio Alerts on an Xpedite Device

    You can now configure an Xpedite tablet to receive audio alerts when a new order moves to the processing state. Follow the steps below to configure:   1. In Canopy, select Xpedite Devices from the ...

    • Amber Lopez
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  • Amber Lopez created an article,

    Applying Multiple Tenders to a Tab

    One or more tenders can be applied to an open tab at any time. Once the balance due has reached zero, the order can be closed. Follow the steps below to apply or modify a tender on an order.   Appl...

    • Amber Lopez
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