Apply a Manual Discount in Shift4 Venue

Description: Learn to manually apply discounts to an order in Shift4 Venue using the Quick Service or Full Service point-of-sale system.

Configure a Discount for Manual Application

Before a discount can be manually applied on the point-of-sale (POS), it must be configured in Shift4 Venue with the following criteria:

• Included Affiliations = Public (all)
• Redemption Method = Manual (promo)

Note: A promo code must also be configured when using the Manual (promo) redemption method. The promo code does not need to be entered in the POS to apply the discount.

Apply a Discount in Shift4 Venue

If discounts are available, a Discount button appears during the checkout flow. The location of the button varies depending on the POS type.

Quick Service POS

The Discount button appears in the cart after one or more items are added to the order.

Full Service POS

The Discount button appears in the Pay Now and Close Order modals.

Select and Submit a Discount

1. Select Discount during checkout. A list of all active promotions and discounts for the organization displays. 
   
2. Select one or more discounts to apply.
3. Select Submit. 
   

Note: Before closing an order, select Discount at any time to update the discounts applied to the order.

Discounts are applied based on the rules configured for each promotion or discount — including priority, stackability, and menu and item eligibility — and are reflected in the checkout total and on the customer's final receipt.