Food & Beverage (Archive)

Manage food & beverage stands, items, and orders

Setting up a Menu in Canopy

  • Discounts & Promotions Training Webinar. Promoted article

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  • Order States

    Description: Order states track the progress of transactions from creation to completion. Each state provides insight...

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  • F&B Locations --> POS Settings

    Navigation F&B Locations --> POS 1. POS Details Disable POS Sync: NO: If you are using a 3rd party POS, then do no...

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  • QuickPay Guide

    As of March 30th, 2021 The receipt format with larger text & the timer is no longer the default receipt format for Q...

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F&B Locations

  • Amazon Just Walk Out Revenue Center Setup

    Amazon Just Walk Out (JWO) is an autonomous retail solution that supports VenueNext's mobile wallet QR code for locat...

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  • Zippin Revenue Center Setup

    Zippin is an autonomous retail provider that supports SkyTab Venue's mobile wallet QR code for location entry, discou...

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Global F&B Items

  • Creating Items with Modifiers in Canopy

    Creating Items with Modifiers in Canopy   Step 1: On the left side menu, hover over and select  Global Items.     S...

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Event Day F&B Management

  • Assigning Sections to Runners

    How to Assign a Section in the Runner App   This document outlines how to assign a runner a section in the runner app...

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  • Understanding Stand Visibility

    Understanding Stand Visibility for Express/In-Seat Delivery This helpful article will walk through the steps to adjus...

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  • Business Hours/Order Ahead Hours

    Business Hours/Order Ahead Hours   This document will cover configuring Business Hours and Order Ahead Hours. Busines...

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  • Inventory Management - Food & Beverage

    Inventory Settings for F&B   This document will explain inventory settings for Food & Beverage in 2.0   THESE SETTING...

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  • Inventory Restrictions by Menu

    How to Control Inventory in Canopy   Step 1 First, enable inventory management in your venue settings by going to Ven...

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  • Order State Text Message Notifications

    After a food & beverage or merchandise purchase, guests can opt to receive text messages as their order is being prep...

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See all 8 articles

Operational Best Practices

  • YellowDog Best Practices

    Description: This article will cover how Yellow Dog integrates into Canopy, as well as best practices for utilizing t...

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  • Mashgin User Guide

    Description: This article covers Mashgin integration within VenueNext.   The VenueNext wallet is integrated with the ...

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  • SKU Numbering Best Practices

    SKU assignment should follow a standard of organization that follows a category-based menu hierarchy.     Standards:...

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  • Mobile Web Image Sizing

    One high quality image is all you will need to complete the mobile experience. Mobile formats 
will also work without...

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  • Uploading a Seat Manifest

    In order to create sections, seats and service types for a venue, you must upload the seat manifest with the aisles a...

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Special Cases

  • Service Charges - Fixed Charge or Percentage

    This article will go through the steps of creating fixed or percentage-based service charges. Service charges are for...

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  • MLB Ballpark Deep Linking

    VenueNext mobile ordering & wallet is integrated into the MLB Ballpark app through OrderNext web views.  When an Orde...

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  • Mobile Self Checkout

    Guest Experience Allow guests to use their phone to quickly scan item barcodes, and pay.  No hardware investment or c...

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  • Discounts & Promos

      Please know only certain customers use this feature so check with VenueNext about setting it up for your venue. Dis...

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