Food & Beverage (Archive)
Manage food & beverage stands, items, and orders
Setting up a Menu in Canopy
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Discounts & Promotions Training Webinar.
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Order States
Description: Order states track the progress of transactions from creation to completion. Each state provides insight...
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F&B Locations --> POS Settings
Navigation F&B Locations --> POS 1. POS Details Disable POS Sync: NO: If you are using a 3rd party POS, then do no...
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QuickPay Guide
As of March 30th, 2021 The receipt format with larger text & the timer is no longer the default receipt format for Q...
F&B Locations
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Amazon Just Walk Out Revenue Center Setup
Amazon Just Walk Out (JWO) is an autonomous retail solution that supports VenueNext's mobile wallet QR code for locat...
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Zippin Revenue Center Setup
Zippin is an autonomous retail provider that supports SkyTab Venue's mobile wallet QR code for location entry, discou...
Global F&B Items
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Creating Items with Modifiers in Canopy
Creating Items with Modifiers in Canopy Step 1: On the left side menu, hover over and select Global Items. S...
Event Day F&B Management
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Assigning Sections to Runners
How to Assign a Section in the Runner App This document outlines how to assign a runner a section in the runner app...
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Understanding Stand Visibility
Understanding Stand Visibility for Express/In-Seat Delivery This helpful article will walk through the steps to adjus...
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Business Hours/Order Ahead Hours
Business Hours/Order Ahead Hours This document will cover configuring Business Hours and Order Ahead Hours. Busines...
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Inventory Management - Food & Beverage
Inventory Settings for F&B This document will explain inventory settings for Food & Beverage in 2.0 THESE SETTING...
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Inventory Restrictions by Menu
How to Control Inventory in Canopy Step 1 First, enable inventory management in your venue settings by going to Ven...
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Order State Text Message Notifications
After a food & beverage or merchandise purchase, guests can opt to receive text messages as their order is being prep...
Operational Best Practices
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YellowDog Best Practices
Description: This article will cover how Yellow Dog integrates into Canopy, as well as best practices for utilizing t...
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Mashgin User Guide
Description: This article covers Mashgin integration within VenueNext. The VenueNext wallet is integrated with the ...
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SKU Numbering Best Practices
SKU assignment should follow a standard of organization that follows a category-based menu hierarchy. Standards:...
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Mobile Web Image Sizing
One high quality image is all you will need to complete the mobile experience. Mobile formats will also work without...
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Uploading a Seat Manifest
In order to create sections, seats and service types for a venue, you must upload the seat manifest with the aisles a...
Special Cases
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Service Charges - Fixed Charge or Percentage
This article will go through the steps of creating fixed or percentage-based service charges. Service charges are for...
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MLB Ballpark Deep Linking
VenueNext mobile ordering & wallet is integrated into the MLB Ballpark app through OrderNext web views. When an Orde...
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Mobile Self Checkout
Guest Experience Allow guests to use their phone to quickly scan item barcodes, and pay. No hardware investment or c...
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Discounts & Promos
Please know only certain customers use this feature so check with VenueNext about setting it up for your venue. Dis...