Food & Beverage (Archive)
Manage food & beverage stands, items, and orders
Setting up a Menu in Canopy
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Understanding Order States
Understanding Order States This Document will help you better understand the meaning of each order state in the F&B...
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F&B Locations --> POS Settings
Navigation F&B Locations --> POS 1. POS Details Disable POS Sync: NO: If you are using a 3rd party POS, then do no...
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QuickPay Guide
As of March 30th, 2021 The receipt format with larger text & the timer is no longer the default receipt format for Q...
F&B Locations
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Amazon Just Walk Out Revenue Center Setup
Amazon Just Walk Out (JWO) is an autonomous retail solution that supports VenueNext's mobile wallet QR code for locat...
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Zippin Revenue Center Setup
Zippin is an autonomous retail provider that supports SkyTab Venue's mobile wallet QR code for location entry, discou...
Global F&B Items
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Creating Items with Modifiers in Canopy
Creating Items with Modifiers in Canopy Step 1: On the left side menu, hover over and select Global Items. S...
Event Day F&B Management
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Assigning Sections to Runners
How to Assign a Section in the Runner App This document outlines how to assign a runner a section in the runner app...
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Understanding Stand Visibility
Understanding Stand Visibility for Express/In-Seat Delivery This helpful article will walk through the steps to adjus...
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Business Hours/Order Ahead Hours
Business Hours/Order Ahead Hours This document will cover configuring Business Hours and Order Ahead Hours. Busines...
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Inventory Management - Food & Beverage
Inventory Settings for F&B This document will explain inventory settings for Food & Beverage in 2.0 THESE SETTING...
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Inventory Restrictions by Menu
How to Control Inventory in Canopy Step 1 First, enable inventory management in your venue settings by going to Ven...
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Order State Text Message Notifications
After a food & beverage or merchandise purchase, guests can opt to receive text messages as their order is being prep...
Operational Best Practices
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YellowDog Best Practices
Description: This article will cover how Yellow Dog integrates into Canopy, as well as best practices for utilizing t...
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Mashgin User Guide
Description: This article covers Mashgin integration within VenueNext. The VenueNext wallet is integrated with the ...
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SKU Numbering Best Practices
SKU Numbering Best Practices SKU assignment should follow a standard of organization that follows a hierarchy of ca...
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Mobile Web Image Sizing
One high quality image is all you will need to complete the mobile experience. Mobile formats will also work without...
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Uploading a Seat Manifest
In order to create sections, seats and service types for a venue, you must upload the seat manifest with the aisles a...
POS Procedures
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How to Disable or Enable the Cash Tender Button on POS
You can configure whether to accept cash on the POS. This can be set in Canopy for your entire venue or for select re...
Special Cases
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Service Charges - Fixed Charge or Percentage
Service Charges - Fixed Charge or Percentage This article will show you how to create a service charge to be added to...
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MLB Ballpark Deep Linking
VenueNext mobile ordering & wallet is integrated into the MLB Ballpark app through OrderNext web views. When an Orde...
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Mobile Self Checkout
Guest Experience Allow guests to use their phone to quickly scan item barcodes, and pay. No hardware investment or c...
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Discounts & Promos
Please know only certain customers use this feature so check with VenueNext about setting it up for your venue. Dis...