Supported in QS POS version 2.47 and higher, this feature allows operators to create items without a price so that a price can be set on the POS when adding the item to the cart.
To configure an open priced item:
- Go to Canopy 2.0 > Items
- Select an existing item or create a new item
- Scroll down to Price
- Toggle "Open Priced Item" to ON
To add or update an open priced item in the cart:
- Find the desired item in the menu; open priced items will appear in the POS menu with a blank price
- Tap the item
- Enter a price (required)
- Enter a custom name (optional)
- Select quantity
- Tap "Save"
- Enter a valid manager PIN
- Open priced items may be updated from the cart, up until the time the order is created or the item is added to a tab. To update:
- From the cart, tap the item
- From the item details drawer, make any desired changes
- Tap "Update"
- Enter a valid manager PIN (you will only be prompted again if changing the price of the item)
Notes about open priced items:
- Adding open priced items to an order or updating open priced items from the cart requires manager approval; this is not configurable
- Open priced items are mapped to menus in the same way as set priced items
- Open priced items are configured in the same way as set priced items, including reporting and display categories, tax, and print mapping
- A menu may contain multiple open priced items
- The same open priced item can be added to the cart multiple times with a different name, price and/or quantity
- If an open priced item is assigned a custom name when adding it to the cart, the custom name will override the configured name in data and on receipts and kitchen chits
- Open priced items are not supported for orders being paid by Rich Checkout (scanning from the Mobile App)
- Open priced items are not supported in Kiosk or Mobile Ordering menus; if mapped to one of these menu types, they will not be displayed
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