To account for the nationwide penny shortage, penny rounding is now supported and can be enabled for any venue or revenue center with the Cash Tender enabled.
Minimum software versions required for this feature:
| QS POS | v2.60.2 |
| Menu Manager | v3.4.1 |
| Refund App | v3.6.0 |
| Mobile Ordering Web (for updated SMS and email receipt links) | v1.73.1 |
- To enable the penny rounding feature:
- At the Venue level – Canopy 2.0 > Settings > Settings > Venue Settings > Allow Cash Payments on POS: Toggle ‘On’ > Enable Cash Rounding: Toggle ‘On’ > Save. To receive the update on the POS, tap “Refresh Config” from the hamburger menu (POS must be online).
- At a specific Revenue Center – Canopy 2.0 > Menus > Revenue Centers > Select a Revenue Center > Payment & Tender Settings > Enable Cash Tender: Toggle ‘On’ > Enable Cash Rounding: Toggle ‘On’ > Save. To receive the update on the POS, tap “Refresh Config” from the hamburger menu (POS must be online).
- When penny rounding is enabled, all cash payment and refund transactions will be rounded to the nearest nickel with the following rounding rules:
- Totals ending in 1–2 cents, round down to 0 cents – i.e. $0.71-0.72 rounds down to $0.70
- 3–4 cents, round up to 5 cents – i.e.. $0.73-0.74 rounds up to $0.75
- 6–7 cents, round down to 5 cents – i.e. $0.76-0.77 rounds down to $0.75
- 8–9 cents, round up to 10 cents – i.e. $0.78-0.79 rounds up to $0.80
- When an order contains penny rounding
- The cash tender screen will notify the POS user that the total amount has been rounded to the nearest nickel.
- The rounded amount and rounded total will be displayed on all receipts and everywhere order details are displayed.
- Note: With APK 2.20 or earlier, Penny Rounding will be displayed as a line item on cloud-printed receipts. With APK 3.0 and later, it will be displayed as below.
- There is a new Cash Rounding report in DataNow that shows all orders containing penny rounding with the rounded amount, as well as the total rounded amount for the venue – F&B Sales Report -> Discounts & Adjustments tab -> Cash Rounding Details tile
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