Shift4 Venue POS: Charity Donations

Updated May 12, 2026 14:03

Supported on POS and Kiosk in POS version 2.51 and higher, this feature allows operators to configure round up or fixed dollar amount donations for a charity of their choice. Donations are configured at the venue level and can be disabled at individual revenue centers. When configured, guests will be prompted to add a donation during the payment flow.

Notes:

Only one charity can be supported in a venue at a given time
The charity donation prompt will not be shown for back bar tabs (i.e. tip on printed slip) menus
The charity donation prompt will not be shown for cash or custom tender payments

To Configure a Charity Donation

Go to Canopy 2.0 > Revenue Centers > Venue Settings
Scroll to Charity Configuration > tap Configure
Enter a Charity Name
Enter a Charity Description
Optional: Upload a jpg or png image - recommended size is 400 x 400
- Once an image is uploaded, it can be replaced with a different, but cannot be removed
Select Donation Method
- Round Up: Guests will have the option to round up their order total (after tax, tip and fees) to the nearest whole amount
- Fixed Amount: Up to 3 fixed $ amounts plus an optionally enabled custom amount
Tap Save > the Charity Donation is now enabled for all Revenue Centers in the Venue

To disable for a Revenue Center:

Go to Canopy 2.0 > Settings > Select a Revenue Center
Scroll to Charity Donation > toggle off Accept Charity Donations
Tap Save > the Charity Donation is now disabled for the specific Revenue Center

Adding a Donation on POS or Kiosk

When a charity donation is enabled for a venue, users will be prompted for a donation after entering a tip, when paying with a credit card or scan tender. Charity donations are not support for cash or custom tender payments.