Jaime Baker
Activity overview
Latest activity by Jaime Baker
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Jaime Baker created an article,
Upgrading Elo Firmware for Eloview4 Compatibility
If a device does not have the minimum OTA (firmware) to be compatible with Eloview4, there are two options for upgrading: Whitelist the venue’s public IP. Have the venue provide the public ISP IP ...
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Jaime Baker created an article,
Use Concurrent Sales Events in Canopy Menu Manager
Description: Learn how to configure and manage Concurrent Sales Events in Canopy, including scheduling multiple events on the same day, assigning Revenue Centers, enabling mobile pre-ordering, and ...
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Jaime Baker created an article,
Configure Discounts in Canopy 2.0
Description: Learn to configure rule-based discounts for orders and items in Canopy 2.0 Menu Manager.OverviewThe Discounts feature in Canopy 2.0 lets you create rule-based discounts for orders and ...
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Jaime Baker created an article,
Register Devices in Bulk in Shift4 Venue
Description: Canopy now provides the ability to associate net new devices to a venue in bulk through Device Manager. This feature is designed for operators who need to assign a large number of devi...
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Jaime Baker created an article,
Troubleshoot Reporting Delays in DataNow
Description: This guide explains why DataNow reports may show outdated figures or stop updating during a live event, how to tell whether it is a temporary delay or a real issue, and what to do whil...
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Jaime Baker created an article,
Troubleshoot Reporting Discrepancies in DataNow
Description: This guide explains the most common reasons sales figures may differ between DataNow reports, between DataNow and your processor, or between DataNow and other systems. Most discrepanci...
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Jaime Baker created an article,
Troubleshoot Scheduled Report Issues in DataNow
Description: Use this guide to diagnose and resolve common scheduled report delivery failures in DataNow, including empty reports, SFTP errors, S3 failures, email size limits, and mismatched order ...
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Jaime Baker created an article,
Understand Order States in DataNow
Description: Every order in DataNow is assigned an Order State that reflects where it is in its lifecycle — from the moment a guest initiates a purchase through to completion, refund, or failure. U...
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Jaime Baker created an article,
Understand How Modifiers Appear in DataNow
Description: Learn how modifiers are counted in DataNow item reporting, why Items Sold figures may be higher than expected, and what options exist for venues where this affects reporting accuracy.H...
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Jaime Baker created an article,
Understand Payment Types in DataNow
Description: This guide explains how DataNow displays payment method information, what the less obvious payment type values mean, and what to do when you see them in reports.Where Payment Types App...
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