Use Shift4 Venue Wallet with Mashgin Integration in Shift4 Venue

Description: This article explains how the Shift4 Venue wallet integrates with Mashgin autonomous point-of-sale (POS) systems. The integration allows users to scan a QR code to apply discounts and use stored payment methods, including virtual currency and credit cards, at Mashgin kiosks.

Integration Overview

The Shift4 Venue wallet integrates with Mashgin POS devices to streamline transactions. Users scan a QR code from their mobile device during checkout to:

• Apply eligible discounts automatically.
• Pay using Virtual Currency or a stored credit card.

The wallet is accessible via a mobile website or can be embedded into a mobile app using the Shift4 Venue SDK.

Mobile Wallet Flow

Checkout Flow

Users complete transactions at a Mashgin device in a single step:

1. Scan the QR code from their Shift4 Venue wallet.
2. The system applies any available discounts.
3. If the user has Virtual Currency or a stored credit card, payment is processed instantly.

If the wallet does not contain sufficient Virtual Currency and no stored card is available, users can pay the remaining balance using the Mashgin device's card reader.

Discounts

Discounts can be configured in Mashgin based on user affiliation data from Shift4 Venue. Affiliation can be assigned in two ways:

• Automatically, using ticketing information.
• Manually, by uploading a user list in Canopy.

Virtual Currency

Users can redeem Shift4 Venue Virtual Currency at Mashgin kiosks. Currency can be distributed via the loyalty platform or tied to ticketing data. If linked to a ticket, users can claim the value into their mobile wallet for future use.

Stored Credit Cards

Users can store a credit card in their Shift4 Venue wallet. The stored card can:

• Pay for the transaction in full.
• Cover any remaining balance if Virtual Currency is partially used.

Enable the Integration

To enable the Mashgin integration, contact your account manager. Setup typically takes seven to 10 business days.

Support

For discount configuration issues, contact Mashgin Support:

• Phone: 855.475.0889
• Email: support@mashgin.com