How to Set Up an Epson Printer In Canopy

How to Set an Epson Printer In Canopy

This article will instruct you on how to set up EPSON printers.

Step 1:

Open Canopy and go to F&B > Xpedite Devices

Step 2:

Select the tab. This will be where all the venue’s existing Xpedite printers are located. To add a new printer, select located at the top right-hand corner of the page.

Step 3:

Give your printer a name in the name field, then select Epson from the Type drop-down menu as shown below.

Step 4:

Network Printer:

For connection, select TCP and input the IP Address as shown below in the Address section. Select once all fields have been filled out.

To learn how to assign/get your Printer’s IP address, follow the directions found here.

You can leave "Enable Discount Printing" set to the default - Available.

Click CREATE

Bluetooth Printer:

First pair your printer with the iPad that will be running the Xpedite application.

1. Make sure the printer is turned on and has been disconnected from any other Bluetooth devices that it was paired to previously.
2. On the iPad, go to the Settings application and select Bluetooth. Make sure the switch is turned to the On/Green position to enable Bluetooth connections.
   
3. Select the printer from the available devices list, it should be named starting with "TM". Click Connect and wait until the iPad indicates that the printer is "Connected".
4. With the printer still powered on, open the paper lid.
5. Install a paper roll.
6. With the roll paper cover open, hold down the Feed button until the buzzer sounds.
7. Close the paper lid.
8. The printer should print a status sheet. Look for the following section and note the BD_ADDR value:
   
9. Return to Canopy to complete the configuration.

In Canopy, for connection, select Bluetooth and input the BD_ADDR from the printer's status sheet in the address field with each pair of letters and/or numbers separated by a colon:

You can leave "Enable Discount Printing" set to the default - Available.

Click CREATE

Step 5:

Now that you have added your printer, you have two options for order printing. 

1. Enable the printer to print all items for every order. This option requires less configuration and automates the printing of any new menu items added in the future. To configure this option, follow this article: Adding a Tablet Printer in Canopy
2. Enable print routing. This option allows you to set items to print to specific printers (i.e beverages to the bar, food to the kitchen). but requires more menu configuration and maintenance moving forward. To configure this option, follow this article: Production Lines & Routing Groups