List of Merchandise Orders

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From the left Canopy navigation, choose Merchandise --> Merchandise Orders

See the list of orders

  • Recent orders at the top
  • If the employee only has access to a certain location, they will only see orders from that location

1. Search for an order

  • Email
  • Name
  • Credit Card (last 4)
  • Check Number

2. Filter by order states (select multiple order states in the pull down)

3. Filter by date range

4. View the order basics in the list. The colors represent different order states.

5. View the details of the order to the right when an order is selected.

  • Select an order by clicking anywhere in the highlighted area. To see the full order details and to refund an order, click the orange DETAILS link.


 Order description starts at the 19:42 mark of the video below

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