Status - Global Items

Description:
This article explains how to search for and manage the availability of Global Items. Items created under the Menus - Items section appear under Status - Global Items.

Note: After making any changes to Item Availability make sure to Refresh Config and Sync Network Data at the terminal level for the changes to apply.

How to Search for a Global Item

1. Access Menu Manager Status by going to your instance-status.ordernext.com
2. In Menu Manager, select the Status drop-down on the left side of the screen.
3. Choose Global Items from the list.
4. All Global Items will appear on this page in alphabetical order.
5. Use the search box on the right side to enter the name of the desired Global Item.
   Note: Search by item name, not the SKU.
6. Items matching the search criteria will appear.

The following information is available for each item:

• Item Name
• SKU
• Display Category
  Note: This field will be blank if the item does not have a Display Category.
• Availability Toggle
  Note: If the toggle is blue and switched to the right, the item is available for all Revenue Centers and Menus. If the toggle is switched to the left and grey, the item availability is turned OFF for all Revenue Centers and Menus. 

A specific Revenue Center/Menu can toggle the item as unavailable under Status - Revenue Centers.